HomeServicesWhitepaper
A guide to the customer journey

A guide to the customer journey

We live in a world where consumer demands and expectations are increasing rapidly. With the increased digitalisation of society, customer behaviour has changed. Have you ensured that you are responding to your customers' needs along the entire customer journey?
A guide to the customer journey

With the customer journey in your backpack

A guide to the customer journey front page

Customers have access to information on products/services and prices to a completely different extent than before. They use a variety of channels to gather information and make purchasing decisions.

Working with customer journeys helps you understand how your company's customers and prospects interact with you and what they need at each stage. This becomes the foundation for providing a great customer experience.

Fill in the form to download.

Learn more about

A guide to the customer journey

. Book a free meeting with

at Leadfront who is our foremost expert in the field.

Guide to SMarketing
SMarketing, a term that plays on the conflation of the words "sales" and "marketing", and means exactly what the word implies, bringing together the sales and marketing functions.
READ MORE
An arrow to the right
Project Tracker
This document will help you to plan and structure your projects and work. The document can be used for all kinds of projects and works but is mainly designed for the launch of CRM and Marketing automation.
READ MORE
An arrow to the right
Marketing Automation Glossary
The marketing field uses a lot of words and abbreviations, and it's not easy to keep up with what they all mean.
READ MORE
An arrow to the right
A guide to the customer journey
We live in a world where consumer demands and expectations are increasing rapidly. With the increased digitalisation of society, customer behaviour has changed. Have you ensured that you are responding to your customers' needs along the entire customer journey?
READ MORE
An arrow to the right
Procurement & Launch of Marketing Automation
Are you faced with choosing a Marketing Automation system and wondering which one suits your needs?
READ MORE
An arrow to the right
Procurement & Launch of CRM projects
Are you faced with choosing a CRM system and wondering which one suits your needs?
READ MORE
An arrow to the right
HubSpot Operations Hub
HubSpot Marketing Hub
HubSpot Sales Hub
Jitterbit
Salesforce (NPSP) Non Profit Success Pack
Microsoft Dynamics Customer Insights
Databricks
Snowflake
SugarCRM
Oracle Eloqua
Mailchimp
Pipedrive
Act-On
Blueconic
Adobe Campaign
Adobe Audience Manager
Consultants in Braze
Consultants in Upsales
Consultants within Symplify
Selligent Marketing Cloud
Consultants in Salesforce Account engagement (Pardot)
Salesforce Marketing Cloud Consultants
Consultants in Salesforce
Minitab Connect
Consultants in Microsoft Dynamics
Certified Marketo Consultants
HubSpot Partner
Consultants in FunnelBud